Plenary session

What are the challenges of interacting with your customers and employees? How can you manage your project step by step, from strategy to day-to-day management?

4 round-table discussions

• Strengthening relations with your customers:
• Increase customer engagement: improve your reachability through new channels and personalize your human interactions with AI.
  In partnership with Genesys.
  
• Communicate with impact: automate mass communications with business messaging and communicate on your sites via media screens through digital signage.
  In partnership with RingRing.
  
  
• Strengthening relations with your employees:
• Use AI to improve productivity and collaboration: automate tasks, facilitate co-creation, hybrid working and meetings.
  In partnership with Microsoft.
  
  
• Give your employees benefits: offer Internet and mobile devices with your applications, attract new talent, deduct your expenses.
  In partnership with Samsung.
  
  

Program

08:30 - 09:00	Welcome coffee and breakfast
09:00 - 09:45	Plenary session: keynote and panel discussion
09:45 - 10:00	Break
10:00 - 11:00	First round-table discussions session
11:00 - 11:30	Break
11:30 - 12:30	Second round-table discussions session
12:30 - 14:30	Aperitif and lunch
14:30 - 16:30	Brewery tour and tasting
16:30 - 17:30	Closing and networking